Can You Look at My Tires? (by Jeff Short)

That’s the question I hear from my friends and neighbors regularly, and I’m in the wholesale business. You must get it all day long. I wonder how you and your staff answer that question.

Do you just quote state law for fear that the customer will think anything else is you just trying to make a buck off them? What if there was a way to provide your customer with helpful information that will build their trust in you AND provide opportunity for replacing tires sooner than 2/32nds (the law in 42 states)?

Many reliable sources say that tires should be replaced before that state requirement. Consumer Reports magazine stated that their tests indicate tires should be replaced at 4/32nds. The difference in wet braking tests was huge. Independent tests conducted by The Tire Rack confirm these findings.

So, how do you use that information? In a day when many of your customers research these types of questions online, you can offer them this information. Two of the most trusted sources recommend earlier replacement. By sharing this info, you show your familiarity with the online sources they are reading. You show your expertise in a way that doesn’t make a hard sell, but gives them trusted information to make their own choice based on safety and expert recommendation. Many will probably still say, “What would you do?” People will not be surprised when you suggest that tires should be replaced before they are “illegal.”

In conversation with our dealers, I found that some are using a 2,4,6 recommendation. They state that tires are legally worn out at 2/32nds, but should be replaced at 4/32nds for proper wet traction. Below 6/32nds the tires are ineffective in the snow…. “will you be driving this vehicle in the snow?”

What is your policy? Is someone inspecting every vehicle that enters your shop for service? You have to be prepared that if you do not recommend replacement when warranted, the next shop might.  I think many independent dealers want to do the right thing by their customers, so they tend to want to let them slide by (no pun intended) until fall or the summer vacation trip instead of just coming out and saying it’s time for new ones. I’m sure the chain stores have a checklist and someone is asking for the sale.  So here is a way to take it off of you.  Just say, “You have a little to go before they are illegal but Consumer Reports and Tire Rack say they should go at 4/32nds of an inch, so let’s do the right thing and get them off.”

10 comments

  • دوم انسجام اجتماعی را که نقش آن کنترل
    و نظارت بر افراد است، در جوامع
    بسیار همبسته و منسجم حفظ می­کند، بهطوریکه افراد به حال خود رها
    نمی­شوند، به خدمت خانواده درمی­آیند بهجای منافع فردی
    به منافع جمعی می­اندیشد و درنهایت، فردگرایی و ازهمگسیختگی کاهش مییابد.
    انتظار میرود داوطلبان معلم به لحاظ نوشتاری، انعطاف پذیری و حفظ نگرش مثبت
    باشند. مأموریت ما بین المللی دریانوردان
    دریای سیاه متعهد به آماده کردن فارغ
    التحصیلان بسیار متخصص و مجهز به
    دانش نظری و عملی مدرن به همراه ارزش های انسانی جهانی و اختصاص دادن به یادگیری مادام
    العمر با سیستم مدیریت کیفیت آن
    است تا به تشکیل و حفظ یک جامعه
    مدنی دموکراتیک متمرکز در مورد گفتگوی صلح
    و میان فرهنگی از طریق تحرک دانشجویی و کارکنان و حمایت حرفه ای از کارکنان دوستانه در یک محیط واقعا دانشگاهی.

    سیاست کیفیت ما اولین رضایت دانشجویان و رعایت الزامات قانونی و سیستم مدیریت کیفیت ما، IBSU افراد با کیفیت
    بالا را با ارزش های محلی و جهانی در یک محیط واقعا دانشگاهی که برای بهبود مستمر تلاش می کنند، تولید خواهد کرد.
    TLG با هدف بهبود مهارت زبان انگلیسی در سطح ملی گرجستان در تلاش برای ایجاد جهانی شدن بیشتر است.

  • Thanks for finally writing about > Can You Look at
    My Tires? (by Jeff Short) – K & W Tire Blog < Liked it!

  • Hello.This post was really interesting, particularly
    since I was browsing for thoughts on this matter last couple of days.

  • سایت شرط بندی معتبر ، سایت بازی
    انفجار ، سایت مای بت پلاس ، سایت شرط بندی Mybet+
    ، آدرس جدید سایت هات بت ،آدرس بدون فیلتر، پیشبینی
    ورزشی ، سایت شرط بندی مای بت پلاس Mybet+

  • Что все, что вы получаете с банковского баланса моего босса
    Всемогущих Богов, и я продолжаю эффективно использовать их для других.
    Норин Уильямс: Я чувствую, что каждый из тех,
    кто служит Богу, призван не делать все, а сосредоточиться
    на использовании даров, которые
    Он им дал. Такие инспекторы обычно хотят зарабатывать деньги для себя и непредполагают любопытства
    своего клиента. Если вы, ребята, хотите отыграться, найдите
    другую площадку. Давай, ребята, проверь свои источники и узнай,
    что это миф, городская легенда или правда.
    Позвольте емурасслабиться в течение пяти минут, а затем вернитесь с ведром жидкой воды и специальной щеточкой для мытья
    колес и шин. Теперь Павел снова посылал его
    в прежнее состояние, чтобы он работал с ним
    как с братом во Христе. В этом сумасшедшем, загруженном мире мы часто опускаемся до неправильных вопросов, после чего
    удивляемся, почему жизнь превращается в тяжелую работу, и кажется, что ничего не выходит.
    В области, известной тогда как Малая Азия, типом народов была Фригия, и она
    была частью того, что мывсе сейчас знаем как
    Турция.

  • I like the valuable information you provide for your articles.
    I will bookmark your blog and test again right here frequently.
    I am somewhat sure I’ll be told lots of new stuff proper right here!

    Good luck for the following!

  • Schoene Webseite, ich komme mal wieder vorbei.

  • I waas excited to uncover this site. I want to to thank you for onws time for this particularly wonderful
    read!! I definitely loved every part of it and I have you bookmarked to check out neew
    information in your web site.

  • obviously like your website however you have to test the spelling on several of your posts.
    Several of them are rife with spelling issues
    and I to find it very troublesome to tell the reality then again I’ll certainly come back again.

  • I read this piece of writing fully regarding the resemblance
    of most recent and preceding technologies, it’s awesome article.

Leave a Reply to click here Cancel reply

Your email address will not be published.